Best Digital Services Consulting Agency in Kenya

At Empex Digital, our solutions don’t come out of a box ready to plug and play. We pride ourselves on identifying your challenges quickly and designing business strategies to address them, always keeping top of mind your business’s need for minimal disruption.

With our business consulting services, our Consultants can help you understand your customers better. We help you unearth latent customer’s needs and demands based on our understanding of consumer psychographics, behavioural information and interest. Customer insights coupled with our segmentation capabilities, analytics and experimentation, leading to actionable insights.

Our actionable insights coupled with your domain expertise and industry knowledge can help you create sustainable and profitable growth. This is what makes Empex Digital one of the best digital consulting agencies in Kenya.

Why Do You Need Digital Consulting?

Going digital is not just about technology. It is about understanding a new venue for consumer interactions and creating a seamless customer experience that ensures revenue generation and business growth.

Today’s world is more interconnected than ever before. The digital world is getting more populated every day, and decisions are becoming more and more data-driven. A good digital consultancy firm like Empex Digital will help you make sense of this ever-shifting and highly competitive space so that you can reach your business goals effectively and sustain yourself in the long term.

To serve your customers better and generate more revenue, you need to understand your customers first. It is the first step in building up your brand and building your marketing strategy. Only an excellent digital consultancy service provider like Empex Digital will help you understand the market, identify demand areas, find your niche and design a plan which will ensure customer interest in your brand and services.

Our List of Digital Consultancy Services

Business Consulting Services

You work hard every day to meet your customer’s current needs and to even anticipate their future requirements. You listen to them carefully, track your competitors, keep your operations & financials under control and keep your employees motivated with training and incentives programs. Well, this is what makes you a profitable business with a solid reputation. The question always is – what’s next?

For a sustainable and profitable future innovation (product/service/communication) and big-picture thinking is essential. However big picture thinking can be tough in the ever-connected world, especially when you’re busy with the day-to-day business operation.

With our Business Consulting service, we’ll help you think about your business in a whole new way. Our consultants will bring a whole new perspective your business challenges and help you see a better future with unlimited possibilities. We pride ourselves on identifying your challenges quickly and designing strategies to address them, always keeping mind ways to do that with minimal disruption.

Marketing Consulting Services

Customers drive the fortune of a business that is why we say “Customer is King”. Customers delight and loyalty are the principal sources of business growth. Empex Digital’s Marketing Consulting Services combine in-depth customer insights, industry & competitor understanding to our hands-on experience in sales, business development and marketing operations to help our clients build sustainable, organic business growth.

Our strategic marketing consultants help you achieve organic, profitable growth by focusing on Customer Insights; Benchmarking your position against your competitors and building a marketing strategy that helps you differentiate your offerings & a marketing plan that delivers a consistent customer experience at every touch point.

Our marketing consulting services put customers at the center of marketing processes. Your marketing campaigns on retail or TV or Social media will be driven to positively influence your customer. We will align your Brand & Marketing Communications strategy to your business objectives and track it with real metrics to stay on course.

Digital Marketing Consulting Services

Internet and digital technologies have transformed the world of marketing. Consumer’s attention is shifting from television to mobile devices and social media. Today almost 50% of the global population is connected to the internet. Brands of all size, startups and even individuals are exploring an option to leverage digital marketing.

Empex Digital is one of the top digital marketing consulting firms in Kenya. Our digital marketing consulting services are customized to your specific business needs. We offer a bouquet of online marketing services that include website optimization, search engine optimization, social media marketing, eCommerce, content marketing services.

Empex Digital also has a full-service digital marketing agency, so if the need arises, we can hand hold you regarding execution as well. Based on our experience at Empex Digital, we are confident we can significantly increase your site or app traffic, customer engagement, and on-site conversions within the next 6-12 months

E-Commerce Strategy Consulting

e-Commerce is on the rise globally. Several companies have seen its growth from the sidelines, wondering if an online business strategy is right for their business. Empex Digital’s eCommerce Strategy Consulting Services will help you answer the very question.

Our team of experienced digital commerce consulting experts will help guide your online entry strategy and decide which marketplaces are right for you to sell your products and reach a more extensive array of customers.

We have seen that businesses hesitate to sell online due to the lack of understanding and expertise to manage e-commerce operation. Empex Digital as an eCommerce consulting agency will help you to make informed business decisions and go-to-market strategy to succeed online.

Our eCommerce strategy consulting services team will provide you with customer insights, merchandising strategy, technology, supply chain and digital marketing strategy that will help you become a leading eCommerce player in your industry.

Brand Consulting Services

Empex Digital is one of the top brand consulting firms in Kenya. We offer full service brand consulting services to our clients in all 47 counties. Our Brand consultants have worked with several brands in Kenya and therefore have a thorough understanding of experiences that can help brands, products and individuals to differentiate themselves in the cluttered marketplace.

What makes us one of the best brand consulting firms in Kenya is our understanding of the digital universe coupled with our in-house studio. Armed with extraordinary execution, our brand consultants can offer strategic brand building solutions to promote your brand globally and in Kenya. As a brand consulting company, we design solutions that are unique to your business.